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SHIPPING RULES
Our products rely on quality and freshness and are made in small batches. 
We ask our customers to pick up their orders on the same day of arrival. We are not responsible for orders that are picked up late for any reason.

To ensure quality and freshness, some orders require 5-10 business days to be created.  
Once ordered, your product will be shipped between 3-10 days from date of purchase.


Expedited shipping is available upon your order completion.
Orders with products that require refrigeration will ship out in an insulated box with ice packs at no additional charge.

Shipping Methods and Rates

International Shipping
We are not responsible for any delays, retained packages caused by Customs or Duty Fees or any other additional shipping charges.
All International orders are the full responsibility of the customer.

Local Delivery within Israel.
We deliver LOCAL-EXPRESS.
Packages within Israel will be delivered Door-to-Door. Please provide an adequate address and phone number.
$12 (approx. 45 NIS)
Arrival within 24-36 hours from the time your order leaves the premises.

For all other inquiries you can reach us by email: info@terrateva.com

International Delivery
Express Delivery $30 US. (approx NIS 120)

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